Filing a Claim

Since the creation of the Fund, no railway accident has triggered our mandate.

In the event of a major train accident, a new web page will be created.

  • Claimants will find information on the compensation process.

How does compensation work for victims?

  1. Claimants send their claim to the responsible railway company;
  2. That company compensates claimants until it reaches its insurance limit of liability;
  3. Claimants who did not receive compensation send their claims to us;
  4. We will cover all remaining claims.

To be on the safe side, be sure to file your claim within three years of the damage you suffered.

Draft Claims Manual